Frequently Asked Questions

You can schedule a tour right on the website by clicking Schedule a Tour and choosing a date and time that works for you.
If you prefer, you can also call 469-721-1860, email leasing@mapleterraceresidences.com, or submit a contact form and the leasing team will help set it up.

You must provide valid ID, proof of income, employment letter, credit check.

The guarantor must provide documents showing 5-times the Market Rent.

Income or Credit requirements may vary, depending upon debt to income ratio.

Application fees, including the amount, refundability, and payment details, are outlined in the Community Cost Guide on the Floor Plans page.

Please contact the leasing team for more details.

Security deposit details are listed in the Community Cost Guide on the Floor Plans page.

Any one-time or monthly fees (such as administrative fees) are listed in the Community Cost Guide on the Floor Plans page.

Utilities are not included in the rent. Utility are outlined in the Community Cost Guide on the Floor Plans page.

Resident-paid utilities are outlined in the Community Cost Guide on the Floor Plans page.

Parking availability and monthly rates are detailed in the Community Cost Guide on the Floor Plans page.

Pet deposits, one-time fees, and monthly pet rent are listed in the Community Cost Guide on the Floor Plans page.

Rent due dates and accepted payment methods are outlined during the leasing and resident onboarding process.

Renters insurance requirements are outlined during the application and leasing process.

Lease term options vary by availability and may include standard 12-month, 15-month longer, or flexible lease terms.

Move-in requirements typically include a valid photo ID, proof of renters insurance, first payment, and completion of any move-in scheduling or elevator reservations, where applicable.

We do not offer furnished units at this time.

We do not allow subletting. Please reach out to the management team for information on lease transfers within the community.

Non-renewal notice periods are outlined in the lease agreement and may vary based on local regulations.

We are a non-smoking community.

Yes

24-48 hours

You can apply online using our online portal or by scheduling a tour with our leasing team.

No

Our community offers an expansive, state-of-the art fitness center, rooftop pool with lounge, soundproof coworking space, secret garden, wellness relaxation lounge, infrared saunas, golf simulator, maker space, Nespresso cafe, dog washing station, and rooftop lounge with terraces overlooking the Downtown Dallas skyline.

Yes

Select amenity spaces may be available to reserve for private events. Availability, reservation procedures, and any associated costs are managed by the on-site team.
Conservatory Lounge - Private rental starting at $1,650.
You may reserve in person with the management team or reserve via the Maple Terrace App.

Yes

Pet spa, pool terrace, Luxer package room, Return Valets, 24-hour Concierge service.

No

Garage style parking, reserved parking spots & individual remote style garages for rental.

We offer first-come-first-served, and/or reserved

Yes. 12 Tesla chargers

Yes, bike storage may include shared storage rooms and racks.

We offer a 24-hour Luxer package room for deliveries.

Yes, 24-hour Concierge services.

N/A

Limited guest parking.

Guests access via one-time codes using the ButterflyMX system and/or our 24-hour Concierge service.

N/A

Yes

Amenities and common areas are designed to be accessible in accordance with applicable accessibility requirements.

Accessible parking spaces are provided in accordance with applicable accessibility requirements.

Yes, 2 pets per home.

Exotic species are not permitted.
Aggressive dog breeds are prohibited, including:

- Rottweiler
- Chow
- Doberman
- Akita
- Pit Bull
- Staffordshire Terrier
- Bullmastiff
- Presa Canario
- Alaskan Malamute
- Wolf-Hybrid, or any mix thereof

Service animals are permitted as required by applicable law and are not subject to pet fees, deposits, or restrictions.

Emotional support animal requests are reviewed in accordance with applicable fair housing laws. Documentation may be required as part of the review process.

Dog run & Pet Spa

Uptown Dallas is a vibrant, pedestrian-friendly neighborhood with shopping, dining, parks, entertainment, and more.

CATCH Dallas
Doce Mesas
Katy Trail Icehouse
Tom Thumb
Trader Joes
Whole Foods

Katy Trails 0.2 miles away

Dallas Museum of Art
American Airline Center
Arts District

SMU 3.5 miles away

DART bus stops:
Maple at Kings Road
Maple at Lucas
Maple at Turtle Creek
Maple at Cedar Springs

DART Rail:
Southwest Medical District/Parkland Station

Yes, socials, holiday events, wellness/fitness classes

Maintenance requests can be submitted through the resident portal or by contacting the management office directly.

Yes. Dining perks at Doce Mesas, CATCH Dallas, Nuri and much more!

Coworking space, private rooms, work pods & printing